Glastonbury Hartwell Soccer Club

TEAM CONNECT FAQs

How to Accept Your Invite Code and Login

Please find your Team Connect invite code and visit bonziteam.com. Click Got An Invite? in the upper right corner of your browser window. A box will appear so you can enter your invite code.

Here's a helpful tip, to cut back on errors, typos, and accidental extra spaces it is best to copy and paste the code directly from your invitation email (that you should have received from your coach or team administrator) into the information field.

When you have entered your code you can click Join The Team. This will take you to a page that asks you to sign in with your email address and password that you originally used when registering your child with your club/association OR create a new Team Connect account. Choose to sign in or create an account and follow the instructional prompts.

Now you have activated your team profile and created your own Team Connect account!

Creating a New Team Connect Account Without an Invitation Code

Are you involved with more teams on Team Connect? Follow the instructions below to use ONE account for all of your parent or coach profiles.

  • When you have logged in and created your Team Connect account, click your name in the top right corner of your browser window.
  • Choosing to create a new account will take you to another page where you can input your personal information. Fill out the required information fields, agree to the terms of service and click Create My Account.

Can we share an email address?

When you are accepting an invite code or creating an account in Team Connect and you use the same email as your partner you will receive this notice:

Team Connect has independent profiles for each family member and each profile/account needs a unique email address.

You can feel free to share an account and just use one name.

If you share an email with your someone, then the important part is you both get the emails sent by the team and you can both log in online to see all important team information.


How does the coach add an email address to a player's Team Connect page?

*** Only team managers, team coaches, or the Club registrar can add, edit or delete a team member (either from the Team Connect web portal or from their Team Connect smartphone app). ***

Coaches may add email addresses to their roster so a grandparent, aunt/uncle, ex-spouse, etc., can receive team updates and schedules. Note - usually this is done at the request of the parent.

By adding alternate family members (step parents, grandparents, etc.) they will have access to all of the team information and be able to share and comment on Team Connect posts.

Adding Alternate Family Members To Team Connect.

Currently, there are not specific roles that label alternate family member relationships. However, labeling a roster member as a "parent" only assigns appropriate Team Connect privileges and won't affect the way they use Team Connect.

1. Click on the Roster tab located on the left side of your screen.

2. Next, click Add new roster members above your roster list.

3. Enter the roster members name and role on the next screen. There is also an email address field so the added roster member can immediately receive an email notification with their invite code. However, email is not required.

4. Click Add Roster Members and Send Invites to Emails Provided when you are done entering names. The roster member's name will be saved to your roster, any time you choose to access their member information you can see their invite code and give it to the roster member at your convenience.

New roster members can activate their profile at any time and participate with the team by sending messages, adding announcements, and cheering everybody on!


How do I subscribe to my team's Team Connect calendar using my Android or iOS smartphone?

*** Only team managers, team coaches, or the Club registrar can add, edit or delete a team calendar event (either from the Team Connect web portal or from their Team Connect smartphone app). ***

Connecting your Team Connect schedule to an Android or iOS device.

Android

1. Open the Team Connect app.

2. Click on 'Schedule.'

3. Click on 'three vertical dots' in upper-right corner of screen.

4. Click 'Subscribe to Calendar.'

5. Make sure 'Events, Games, and Practices' are checked.

6. For Time Zone, choose (GMT-5:00) America/New_York.

7. Click 'Add to calendar.'

8. As always, please email the registrar with any questions or concerns about this or any process.

iOS (iPhone / iPad)

1. Open the Team Connect app.

2. Click on 'Schedule.'

3. Click 'Subscribe' and a window will pop up on your screen.

Note: If you are accessing this link via your computer and need to subscribe to the calendar on your mobile device you will want to be able to copy and paste this very long link within your phone. Typing it out on a iPhone will take a very long time. A good solution is to "text" this link to your self by following the instructions in the following section or by emailing it to whatever email account you have connected to your iPhone.

4. Copy the link provided.

5. Go to your 'Settings' app.

6. Open 'Mail, Contacts,Calendars.'

7. Choose 'Add Account' under the Accounts heading.

8. Choose the 'Other' option.

9. Choose 'Add Subscribed Calendar' at the very bottom of this screen.

10. Paste the link in the field provided.

11. Click 'Next' and your iPhone will verify the link.

12. Set your options on the following screen.

13. Click 'Save' to finish.

Troubleshooting

If you are NOT receiving notifications (emails or SMS texts), then check notification settings on the Team Connect app.

Android / iOS

1. Open the Team Connect app.

2. Click 'Settings.'

3. Make sure 'Enable Schedule Notifications' is selected.

4. As always, please email the registrar with any questions or concerns about this or any process.

If you still continue to NOT receive notifications (emails or SMS texts), then check notification settings on the Team Connect website.

PC / Mac

1. Login to Team Connect via any web browser (https://team.stacksports.com/).

2. Click on [your name] at the top of the screen.

3. Click on 'My Settings.'

4. Click on 'Notifications.'

5. Check the box next to the item to tell Team Connect how you want to be notified of 'Team Connect Messages,' 'Text & Email Alerts,' 'Schedule,' 'Roster,' 'Photo Albums,' and 'Forms.'

6. Click 'Save.'

7. As always, please email the registrar with any questions or concerns about this or any process.


Posting Email & Announcements

If you would like to send out a mass email to all of your roster members' email addresses all you need to do is create a new Team Connect announcement. This announcement will be sent to all members of your team, or you can make it available in your team feed.

Follow the steps listed below to successfully add a new announcement in Team Connect:

1. Click your Email & Announcements tab on the left of your browser window.

2. Click Add New Announcement.

3. The Create New Email / Announcement form will open. Here you have a couple options for distributing your announcement:

  • You can choose who gets the email or just post an announcement to the Team Feed that your team will see when they log in.

4. Then you give your message a Subject and some Body Text.

  • Note the robust Editing Toolbar at the top of the text box.

5. When you are happy with the content of your message, you can choose to post email as an announcement and send a copy of the message to yourself.

6. Click Send when you are ready to publish and / or send your message.


What is the Public Team Page and How do I enable it?

Team Connect offers teams the ability to post a public page for the team. This is an open website accessible to anyone on the internet, so do not display private information such as birthdates, addresses, etc.

With enhanced flexibility and improved design, Team Connect users will have more options to customize how content is displayed on their page. Public team pages are also easier to use and they look better than ever. Setting up public team pages is the same as before, and is always off by default. When you enable public team pages, a number of new settings will be available.

Here are the steps to enabling you Team Connect Public Team Page:

1. Click on the Team Settings

2.Click on Public Team Page

3. Click on Enable Team Page

4. Select the Primary & Secondary colors for the team page

5. Click on Edit Links to add you team's social networking links

6. Select the layout of the team page, single or two columns

7. Choose the content you wish to display. To learn more about the content and what it consists of

8. Once you are ready you can click on the Public Team Page link to view the page you team page you just created

9. You can then copy the website address of the page and send it out via email to whomever you wish